Effective Date: July 15, 2026

CDC Insurance Agency ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and safeguard your personal data when you opt in to receive text messages (SMS) from our agency. 

When you explicitly opt in to receive text messages from us, we collect the following information: 

• Your mobile phone number.
• Your consent records (e.g., date, time, and method of opt-in, such as a web form checkbox or written form). 
• Message history (any responses or keywords you send to us, such as HELP or STOP).

We use your mobile information solely to provide, manage, and improve our communications with you. These communications include, but are not limited to: 

• Sending policy updates, renewal reminders, and payment notifications.
• Answering direct inquiries about insurance quotes or coverage.
• Sharing relevant safety tips, claims updates, or requested promotional offers.

Carriers look at this section closest. To ensure compliance, your policy must explicitly state that SMS consent data is excluded from any third-party sharing. 

SMS Consent Non-Sharing Clause:
Your mobile phone number, SMS opt-in data, and consent will never be sold, rented, leased, or shared with third parties, affiliates, or partners for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances. We only share information with subcontractors who provide essential operational support directly related to delivering our text messages (e.g., our SMS delivery provider). 

• Message frequency varies depending on your interactions with us, your policy status, or requested services. 
• Message and data rates may apply. Please consult your mobile carrier's plan for details. 

You have full control over your communication preferences. You can opt out of our text messaging program at any time: 

• To Opt Out (Unsubscribe): Text STOP to any message you receive from us. After texting STOP, you will receive one final text message confirming that you have been unsubscribed. No further messages will be sent unless you choose to opt in again. 
• For Help: Text HELP to any message you receive from us. You can also contact us directly using the details below. 

We implement reasonable administrative, technical, and physical security measures designed to safeguard your personal information and protect it against unauthorized access, loss, or alteration. While no transmission over the internet or mobile network is 100% secure, we utilize industry-standard practices to protect your data. 

If you have any questions, concerns, or requests regarding this SMS Privacy Policy or your personal data, please contact us at: 

• Agency Name: CDC Insurance Agency
• Email: chris@cdcinsuranceagency.com
• Phone:  1 (818) 641-1294
• Mailing Address:  18860 Nordhoff Street STE 200, Northridge California 91324